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BUY ONLINE IN PAKISTAN At BUHAT ALA! A Flexible and Viable Consumer Choice

Whether you want to buy a pair of jeans, toys for your kids, a sofa for your living room or a gift for your loved one, Buhat Ala is continuously updated to provide you with the latest products as per your need, and will help you find the perfect item.

You don’t have to worry anymore when you shop at Buhat Ala.com, you can be rest assured about the authenticity and quality of the products you are purchasing. Compared to numerous online stores in Pakistan, we have a plethora of trusted brand partners on board. We guarantee brand-new & genuine products at unmatched prices and claim to use secure payment platforms and your details remain confidential. If you do not want to use your credit card or do not have one, you can opt for the Cash-on-Delivery (CoD) method, and incur no extra charges. When your order reaches you, you can even pay the amount with your card. Not just this, we provide 100% refund and exchange policy if the product delivered deviates from what you ordered. Buhat Ala.com wants you to have an unforgettable shopping experience, making every step of it joyous.

How are we different from other Online Shopping stores in Pakistan?

For an unmatched online shopping in Pakistan, we ensure wide assortment of products including laptops, games & consoles, watches, phones, TVs and appliances and much more. An array of impressive deals and discounts on all categories compared to numerous online shopping stores in Pakistan is what enriches your online shopping experience with Buhat Ala.

PACK YOUR PRODUCT

To ensure your product does not get damaged during the return process and does not get lost, it is important that you return the product in its original packaging and that you simply stick the return label that you printed to the top of the parcel, making sure to cover the delivery label.

YOUR REFUND OR REPLACEMENT REQUEST WILL BE SUCCESSFULLY PROCESSED IF THE FOLLOWING CONDITIONS ARE MET:

  • The product is correct and complete, including the original tags, packaging, freebies and accessories
  • The product is unused, and in an undamaged and original condition, without any scratches or dents
  • Before returning a mobile, tablet or laptop, the device should be formatted and screen lock should be disabled. iCloud account should be unlocked for Apple devices.

RETURN YOUR PRODUCT

Head to your nearest TCS drop-off point or simply wait at home for the courier to come and collect it.

YOU'RE DONE!

We will send you a tracking number via SMS after the package has been picked up or dropped off. We will immediately initiate your replacement after it passes our quality evaluation.

HOW LONG WILL IT TAKE TO RECEIVE MY REFUND?

THE TIME REQUIRED TO COMPLETE A REFUND DEPENDS ON THE REFUND METHOD YOU HAVE SELECTED. ONCE WE HAVE RECEIVED YOUR PRODUCT, THE EXPECTED REFUND PROCESSING TIMES ARE AS FOLLOWS:

  • Buhat Ala Voucher: Within 2 to 3 working days
  • Easypaisa Cash Transfer: Within 3 to 4 working days
  • Bank Deposit: Within 6 to 8 working days
  • Credit Card: Within 10 to 12 working days

MEN & WOMEN CLOTHING, FOOTWEAR, ACCESSORIES & LINGERIE

CAN I RETURN THIS PRODUCT?

All products sold on Buhat Ala can be returned for a replacement or a refund within 7 days after reception of the original order. Custom made products and international deliveries cannot be returned.

WHAT ARE THE REQUIRED CONDITIONS?

Condition A:

  • If the product is not as you expected/not as advertised; or
  • If you don’t want the product anymore.

The product must be returned unused, in original packaging and with all seals & tags intact.
    

Condition B:

  • If the product is damaged at arrival, defective at arrival or counterfeit; or
  • If your fashion product is the wrong size.

The product must be returned in its original packaging. All accessories, tags and free gifts must also be returned.

HOME & KITCHEN WARE

CAN I RETURN THIS PRODUCT?

All products sold on Buhat Ala can be returned for a replacement or a refund within 7 days after reception of the original order. Custom made products and international deliveries cannot be returned.

WHAT ARE THE REQUIRED CONDITIONS?

Condition A:

  • If the product is not as you expected/not as advertised; or
  • If you don’t want the product anymore.

The product must be returned unused, in original packaging and with all seals & tags intact.
    

Condition B:

  • If the product is damaged at arrival, defective at arrival or counterfeit; or
  • If your product is the wrong size.

The product must be returned in its original packaging. All accessories, tags and free gifts must also be returned.

HEALTH AND BEAUTY PRODUCTS:

CAN I RETURN THIS PRODUCT?

All products sold on Buhat Ala can be returned for a replacement or a refund within 7 days after reception of the original order. Custom made products and international deliveries cannot be returned.

WHAT ARE THE REQUIRED CONDITIONS?

Condition A:

  • If the product is not as you expected/not as advertised; or
  • If you don’t want the product anymore.

The product must be returned unused, in original packaging and with all seals & tags intact.
    

Condition B:

  • If the product is damaged at arrival, defective at arrival or counterfeit; or
  • If your product is the wrong size.

The product must be returned in its original packaging. All accessories, tags and free gifts must also be returned.

HOME APPLIANCES:

Validity

Eligible

Type of returns accepted

7 days from delivery

Damaged, defective, incorrect or incomplete product

Replacement

Buhat Ala offers "100% Purchase Protection" when you buy this product. If the product is damaged or if you receive an incorrect / incomplete product, then Buhat Ala will always replace the product for free if you contact us within 7 days of delivery.

This product is not eligible for a replacement if the product is "no longer needed". All sales are final.

If your product is defective, you can raise a replacement request by calling us within 7 days of receiving the product. We will help you troubleshoot any issues you may have, either through online tools, over the phone or in our offices after you return your product free of charges.

HOW TO REPLACE YOUR PRODUCT:

YOUR REPLACEMENT REQUEST WILL BE SUCCESSFULLY PROCESSED IF THE FOLLOWING CONDITIONS ARE MET:

  • The product is correct and complete, including the original tags, packaging, freebies and accessories.
  • The product is unused, and in an undamaged and original condition, without any scratches or dents.